After you've received feedback on 500 transactions (sales and purchases) on eBay, they put a a purple star next to your user name. I don't know if I should be proud or embarrassed to say that I got my purple star today.
However, I will tell the story of my most recent eBay purchase, a bright red down-filled Eddie Bauer parka. I signed up to "watch" item, and, when no one else had bid and the auction was nearly over, I bid $9, plus shipping (since parkas don't weigh much).
I won, I paid, and then I got a note from the seller. She lives in Greenwood (about 2 miles from our house); would I like to pick up the jacket and she'd refund the shipping? We negotiated by email and phone message, never actually talking to each other live, and she said she'd leave it packaged for me on her porch. PayPal sent a message saying my shipping had been refunded. So Thursday night I drove over to her place and there, on the covered porch of her bungalow, was a double grocery bag with my jacket neatly folded inside. She'd placed a big sprig of holly with berries and a nice note on top.
Oddly, I'd been looking for another sprig of holly for the basket of greenery on our front porch. And the jacket, which appears to be brand new, is now my favorite coat.
Needless to say, I left the seller (clover.iris.womens.and.vintage) very positive feedback on the eBay site; she has 1400 transactions and a red star!